Terms of service
Terms of Service
These Terms of Service explain the rules and conditions that apply when you visit, browse or purchase from VALILLE.
The VALILLE website and store services may only be used for lawful and authorized purposes.
Customers are responsible for providing complete and accurate order and delivery information.
Shipping, returns and privacy are also governed by the related VALILLE policies linked below.
Overview
This website is operated by VALILLE. Throughout the website, the terms “we,” “us,” and “our” refer to VALILLE.
By accessing our website, browsing our products or purchasing from us, you agree to these Terms of Service and to the store policies referenced on this website.
If you do not agree with these terms, please do not use the website or place an order.
Online Store Terms
You may use the VALILLE website only for lawful purposes and in accordance with these Terms of Service.
You may not use our website, services, store features or website content for unlawful, fraudulent, abusive or unauthorized purposes.
You are responsible for ensuring that information submitted when placing an order or contacting VALILLE is accurate, complete and current.
Product Information
We aim to present product descriptions, photographs, dimensions, colors, materials, variations and other product information as accurately as reasonably possible based on the information available for each item.
Because VALILLE carries a varied assortment, product materials, dimensions, construction, accessories and finishing details can differ between individual products.
Product appearance may also vary slightly because of screen settings, photography, lighting, normal production variation or other similar factors.
Product availability may change without notice.
Prices and Payments
Product prices are displayed in the currency shown on the VALILLE store and may change from time to time.
Where applicable, shipping charges, taxes, discounts and other amounts relating to your order will be displayed during checkout before you complete the purchase.
Payment must be successfully authorized before an order can be processed.
Payment processing may be handled by Shopify and other payment service providers available through our checkout.
Orders
After placing an order, you may receive an order confirmation using the contact information supplied during checkout.
Orders may be reviewed before fulfillment where reasonably necessary.
VALILLE reserves the right to refuse or cancel an order when reasonably necessary, including in situations involving:
- Suspected fraud or unauthorized activity
- Payment authorization problems
- Clear pricing or listing errors
- Product unavailability
- Incomplete or inaccurate customer information
If VALILLE cancels an order after payment has already been collected, any applicable refund will be returned to the original payment method.
Shipping and Delivery
Shipping destinations, processing times, shipping charges, tracking information and delivery estimates are explained in our Shipping Policy .
Delivery dates are estimates unless expressly stated otherwise. Carrier operations, weather, holidays, transportation disruptions and other circumstances outside our reasonable control may affect delivery.
Returns, Refunds and Exchanges
Return eligibility, the 30-day return window, return shipping responsibility, refunds and exchanges are governed by our Refund & Returns Policy .
Customers should follow the return instructions contained in that policy and should contact VALILLE before sending an item back.
Accuracy of Account and Order Information
You agree to provide accurate and complete information when placing an order or communicating with VALILLE.
This may include your name, billing information, shipping address, email address and telephone number where required.
Customers are responsible for reviewing their shipping address and other order information before completing a purchase.
VALILLE is not responsible for delays or delivery issues caused by inaccurate or incomplete information supplied by the customer, except where otherwise required by law.
Website Content
Unless otherwise stated, original VALILLE website content, including branding, text, graphics, page layouts and other original materials, is provided for use in connection with the VALILLE store.
You may not reproduce, distribute, modify, republish or commercially exploit our original website content without permission, except where permitted by applicable law.
Product names, images or other materials supplied by manufacturers, suppliers or other third parties may remain subject to the rights of their respective owners.
Third-Party Services
VALILLE may use third-party providers to support functions such as e-commerce hosting, payments, shipping, fulfillment, analytics and other store operations.
These providers may operate under their own terms, privacy notices and service conditions.
VALILLE does not control third-party services that operate independently from our store.
Third-Party Links
Our website may contain links to external websites, social platforms or other services.
These links may be provided for convenience or additional information and do not necessarily indicate endorsement, ownership or affiliation.
We are not responsible for the content, availability, security, privacy practices or policies of websites that we do not control.
Prohibited Uses
You may not use the VALILLE website to:
- Engage in unlawful or fraudulent activity
- Attempt to interfere with the security, availability or operation of the website
- Introduce viruses, malicious software or harmful code
- Collect information about other users without authorization
- Misrepresent your identity, payment information or order information
- Use the website in a way that violates applicable laws or regulations
Disclaimer
We make reasonable efforts to keep the VALILLE website accurate, accessible and up to date.
However, we do not guarantee that every page, feature, product description, price or other element of the website will always be completely free from temporary errors, interruptions or technical issues.
Nothing in these Terms of Service excludes or limits rights or protections that cannot legally be excluded or limited under applicable law.
Limitation of Liability
To the extent permitted by applicable law, VALILLE will not be liable for indirect, incidental, special or consequential losses arising from use of the website or products purchased through it.
Nothing in this section limits any liability, remedy or consumer right that cannot legally be excluded or restricted under applicable law.
Changes to These Terms
VALILLE may update these Terms of Service when our website, business practices, services or applicable requirements change.
Unless otherwise stated, revised terms become effective when they are published on this website.
Other Store Policies
These Terms of Service should be read together with the other policies and informational pages available on VALILLE.
Contact VALILLE
If you have questions about these Terms of Service or another VALILLE store policy, contact us using the details below.
Monday – Friday
9:00 AM – 5:00 PM Pacific Time
VALILLE
03 Southwest 11th Street
Building B, Ste 290 295
Beaverton, Oregon 97005
United States